Frequently Asked Questions

Seniorva connects you with vetted local providers offering in-home support, companionship, transportation, and more. We match you based on your unique preferences, health requirements, and desired schedule to ensure a comfortable experience tailored to your needs.

Each provider goes through a thorough screening process including background checks, reference verification, and interviews. We also confirm professional qualifications and review ratings from previous clients to maintain high standards of care and reliability.

Absolutely. You can update your profile, change service frequency, or request different types of assistance at any time. Our team at Seniorva will work with you to refine your plan based on evolving needs and preferences.

We currently serve Toronto and surrounding communities, including Mississauga, Brampton, Markham, and Vaughan. If you’re outside these areas, contact us and we’ll explore potential local partnerships to support you.

Most clients receive initial matches within 2 business days. After reviewing your options, you can schedule your first appointment as soon as it’s convenient. We strive to make the process smooth and prompt.

Some services may qualify for assistance through Ontario’s support programs. We can help you navigate eligibility requirements and paperwork but any funding approval is handled directly by the provincial agencies.

If a match does not meet your expectations, let us know. We’ll promptly arrange an alternative provider and adjust the criteria to better align with your comfort and lifestyle preferences.

While our standard services are scheduled, we do partner with select providers for after-hours or emergency response. Let us know your needs and we’ll coordinate the appropriate level of support.

Seniorva does not charge a membership fee. You only pay for the services you book through our platform, with transparent rates and no hidden costs.

Simply create your personal profile on seniorva.best, share your preferences, and our team will handle the rest. You can also call us at +14163757073 to discuss your needs directly.